Resolved

NEWS

Unable to withdraw

I believe they have been making me trade through a fake platform for about a month. They request money for verification when I ask for a withdrawal. It's a scam company.

Unable to Withdraw

GMI

Earned a profit of $12,696 and they won't allow withdrawal, it was directly confiscated.

Made a profit of $12,696 in a day, but the platform invalidated it and denied withdrawal. The Chinese police preliminarily identified this as a fraud? They're exploiting loopholes in Chinese law; profits are not protected, and fraud is rampant. However, those in marketing and promotion positions have been registered as members of the fraud and can no longer return to the country...

Unable to Withdraw

CBCX

Fraudulent rogue platform.

Since April 29, my withdrawal request has not been processed. I'm using the official platform (not a phishing site)! I've emailed and confirmed with the official customer service! They asked for relevant information, which I've submitted weeks ago, yet my withdrawal is still not processed!

Unable to Withdraw

TradeEU Global

Fraud

I started on the TradeEU website thinking I could generate some extra cash with my money, but it turned out to be the opposite. I requested the withdrawal of my money about three days ago but it hasn't arrived in my account yet. It's quite clear that they scammed me out of $900 and have not contacted me to confirm when I can withdraw my money.

Scam

GOLDAY PRECIOUS METALS

Data tampering

Hello everyone! Today is May 17, 2025. I've encountered an issue. Despite being trading platforms, their operation times differ based on the country of regulation. The data says it all (see the images). The black image is of ex markets regulated in the UK, whereas the white image is of GOLDAY PRECIOUS METALS, regulated by the Hong Kong Gold Exchange. The data vastly differ, indicating potential fraud. Their customer service claims legality and possilby misusing their affiliation with the Hong Kong Gold Exchange. Their data isn't synchronized with the international gold trading market, suggesting maybe they close prematurely. Based on the images, their practices are questionable, including trade slippages, intentional delays in deposit times, awaiting investor's account blowout.

Scam

WZG

They manipulate the market data. Please see the attached picture.

Hello everyone! Today is May 17, 2025. I've been trading Forex and Gold on the WZG platform in Hong Kong. If going long, the price drops instantly, if shorting, it immediately starts moving in the long direction. If hedging, it sweeps within both ranges. WZG is now closed, with data frozen (see the white image). The customer service has shown chats suggesting the market closure. Yet, the ec Markets platform (see the black image), regulated in the UK, is still operational. Their customer service is vague about the situation. It seems the market wasn't closed, but the platform was shut down prematurely. Who covers the losses from those data fluctuations? Their customer service reiterated their legality and regulation by the Hong Kong Gold Business Association, highlighting the importance of understanding a platform thoroughly before choosing.

Unable to Withdraw

TradeEU Global

I've been trying to withdraw for four months and they keep denying me.

I joined the platform in January with only $100. Despite it being a small amount, I still haven't been able to withdraw even the minimal sums that show as available. Though they accept my requests and claim it takes 24 hours for authorization and up to 72 hours to reflect the deposit if approved, all of my 8 withdrawal requests have been rejected after 4 or 5 days. I'm questioning if I'll be able to withdraw a single dollar of my money, or should I stop wasting my time and getting angry over this apparent folly of trust.

Resolved

Stuart Winston

Investment money cannot be withdrawn.

I've invested in this company and haven't been able to reclaim my investment or profits. They've blocked my phone calls and I hope you're not duped like I was. If you manage to get your investments back, consider yourself lucky. Beware, this company is a scam. If you invest, you won't be able to get your money or profits back. If by some miracle you do recoup your money, consider it a blessing.

Unable to Withdraw

capital.com

Even with a valid SOF, withdrawal is not possible.

I was verified when I opened my account, but when I made a deposit with Crypto, they asked me to provide an SOF. My funds were traded from another large and reputable broker (Pl****0), as can be seen from the submitted bank statement. Their account manager assured me that the SOF should be fine. However, capital.com did not accept this document and restricted my account. I could only withdraw my funds. It's almost a month since I applied for withdrawal, capital.com has no proper reason to withhold my funds. I can't believe a large broker could be this terrible.

Unable to Withdraw

GWGOLD

GWGOLD Platform - No withdrawal, losing money is allowed but not making money.

Please everyone remember not to deal with the GWGOLD platform - Hong Kong member 050 - they say you can't close a position within 3 minutes - if you close within 3 minutes it's considered abnormal trading. They don’t allow withdrawals and will deduct profits. It's so shady.

Scam

Warren Bowie & Smith

I got scammed.

They told me I had to deposit 200 dollars, which is roughly 4000 Mexican pesos. They asked me for screenshots, but the girl is no longer responding to me and just leaves me on read. Please help me recover my money.

Unable to Withdraw

GO4REX

Fraud with Go4rex, there are no profits, just theft.

At first, everything seemed perfect. I started with a deposit of $100, then I was asked to increase it by another $125. I deposited an additional $100, but then to be able to withdraw my earnings, I was asked for another $200, bringing the total to $525. However, I only managed to withdraw $15 at first. I had to give $200 (around 4,000 Mexican pesos) just to be allowed to make an approved withdrawal of $21,000 that I had earned. But after making my $200 deposit and expecting my full withdrawal, I only received $40 (789 Mexican pesos). My advisor then informed me that due to market conditions, there was a negative $5,865. This, despite my supposedly approved balance of $12,865. Now I'm being told I need to deposit $1,200 just to release half of my return, requiring a 50% fee of $600. This feels like a massive, disgraceful rip-off.

Others

Seandar inc

I have been trading normally, but on April 9th, during a normal order, due to system lag, I made a profit. Now, the platform has determined that this is a violation due to prolonged risk management time.

They have not responded to my communications. I hope this issue can be addressed through your platform.

Severe Slippage

Moss Global（test）

Hong Kong Big White, exposed overseas

Friends, you don't necessarily need a client manager to trade successfully. I learned this when I invested 57k and accumulated profits. However, I was unable to withdraw any funds, which I suspected was malicious. I immediately initiated an investigation with fintrack/org, and after the exposure on FX, my withdrawal access was restored.

Unable to Withdraw

JustMarkets

Slow and disappointing fund withdrawal.

In essence, never invest your money with this broker.

Unable to Withdraw

GO4REX

Scam by GO4REX

I was scammed by Go4rex for $350 and I don't know what to do. Though it's not much, it's my savings. These are photos of the three times I deposited: the first for an entry of $100, the second for AI $100, and the third to withdraw money $150. Every day they asked me for more money to withdraw, but I didn't give them any more. Thanks for helping us.

Scam

EZINVEST

They made me lose everything, 34,800 USD.

Everything started super well. I managed to make profitable trades, but since I only started with $200, they asked me for more capital to level up, promising countless benefits that I never received. They had me open trades that made me lose all my capital (without stop-loss even though I asked), and when I begged them for information, for a solution, for advice on which trades to close to avoid losing my money, they didn't reply. When they finally responded, they told me not to worry, that they would help me transition to a risk-free account to recover the capital and assign me a bonus to compensate any loss and make withdrawals, I made said deposit three weeks ago and they still haven't restructured my account. I ask for explanations and they don't give any. They keep dodging, I ask them to call me and they don't. I just had surgery and can't work, I need to pay my debts (credits and loans).

Unable to Withdraw

Autu Securities

Trash platform! Everyone, don't be fooled. They don't allow withdrawals even when you're profitable, and their customer service just keeps dodging.

Trash platform

Resolved

ARFX

False withdrawal, the backend shows successful withdrawal, but the actual amount has not been received.

False withdrawal, the backend shows successful withdrawal, but the actual situation does not reflect in the account. Shameless and despicable platform.

Others

SuperFin

Bonus suddenly disappeared.

I would like to report on the abrupt removal of a bonus from my account with no clear prior notification. This has directly affected my trading status, causing insufficient margin in my account to maintain orders and leading to unwanted account burnout or stop out. I request the review of: the specific time and reason for the bonus withdrawal, the transparency and prior notification of bonus-related conditions, and consider supporting account restoration or compensation if there are errors from the system.