Home -
City Index -

Score

6.56 /10
Average

City Index

United Kingdom

15-20 years

Regulated in United Kingdom

Market Maker (MM)

Regional Brokers

High potential risk

https://www.cityindex.com/en-uk/

Influence

A

Add brokers

Comparison

Quantity 9

Exposure

Time Machine
Website

Score

Regulatory Index7.34

Business Index9.03

Risk Management Index0.00

Software Index6.60

License Index7.34

The WikiFX Score of this broker is reduced because of too many complaints!
Time Machine
Website

Licenses

VPS Standard
No restriction on the broker account. Support service provided by WikiFX

Single Core

1G

40G

open now

Broker Information

More

Company Name

StoneX Financial Ltd

Company Abbreviation

City Index

Platform registered country and region

United Kingdom

Company website

X

Facebook

Instagram

YouTube

Linkedin

Company summary

Pyramid scheme complaint

Expose

Check whenever you want

Download App for complete information

WikiFX Risk Alerts 2
Previous Detection : 2025-04-30
  • The number of the complaints received by WikiFX have reached 6 for this broker in the past 3 months. Please be aware of the risk and the potential scam!
  • The current information shows that this broker does not have a trading software. Please be aware!

WikiFX Verification

Exposure

9 pieces of exposure in total
Pyramid scheme complaint
Expose
Unable to Withdraw

Induce fraud

After being induced by customer service to make a deposit, I was unable to withdraw money, and they even tricked me into depositing by various means. A total of less than 1 million was deposited, I hope the platform can help me to recover it

NANWANGQINGCHUN
2023-03-02 10:15
Scam

Hard-earned money

Around December 20, 2022, I entered the gold-trading platform through a friend and added a customer service manager called cityindrx who is the customer service manager, and started depositing through her. When withdrawing money, they deny the withdrawals by various reasons and deceving me to depopsit more. Since, I always want my money back, I got scammed more and more and cannot withdraw at the end.

NANWANGQINGCHUN
2023-03-01 15:41
Unable to Withdraw

After being induced to recharge, I couldn’t withdraw money for various reasons, just because I didn’t leave too many screenshots due to my carelessness

The friends added through qq started to play stocks together for a long time, not to mention knowing a very good teacher who claimed to be Liu Zhenlin. He also invited another teacher who claimed to be Wang Shundong in the live broadcast room, and then built a group through a software called (listening and chatting). After a period of time, they said that the stock market is not good and let us speculate in gold. Because people in the group said that it is better to make money faster than stocks (in retrospect, it is all procrastination), so I got deeper and deeper and couldn’t extricate myself. I put myself and my side friends are suffering

NANWANGQINGCHUN
2023-01-08 06:39
Resolved

After inducing deposit, he refused to give the money for various reasons

Starting from Christmas Eve and Christmas, they used the company’s festival as an excuse to charge gold and anti-gold. The four-day event time was close to New Year’s Day. The reason was that the spread was lowered, the recharge was anti-money, and other reasons. During the event, the funds in the account suddenly disappeared at the end of the event. The double said that the security deposit exceeds the limit and cannot be withdrawn, and the account is locked and needs to be recharged and unsealed. After recharging, the withdrawal is said to be too large and detained by the Hong Kong Monetary Authority. Individuals need to pay personal income tax to get into the account

NANWANGQINGCHUN
2023-01-08 06:59
City Index · Company summary
Quick City Index Review Summary
Founded1983
Registered Country/AreaUnited Kingdom
RegulationFCA
Tradable Assets13,500+, indices, shares, forex, gold/silver, commodities, futures, bonds, options, interest rates, thematic indices
Demo Account✅ (£10,000 in virtual funds for 12 weeks)
Account TypesStandard, MT4
Min Deposit$0
LeverageUp to 1:500 for clients outside the UK and Australia
EUR/USD SpreadFloating around 1.3 pips
Trading PlatformsMobile trading app, WebTrader, TradingView, MT4 (web, desktop, mobile)
Payment MethodsVisa, MasterCard, Maestro and Electron, Bank transfer
Deposit Fee❌
Withdrawal Fee❌
Inactivity Fee£12 charged if inactive for 12 months or more
Customer Support24/5

City Index Information

City Index, a trading name of StoneX Financial Ltd, is allegedly a global Spread Betting, FX and CFD provider established in the United Kingdom in 1983, offering 13,500+ markets with variable spreads from 0.5 points on the Mobile trading app, WebTrader, TradingView and MT4 trading platforms, as well as a choice of two different account types and 24/5 customer support service.

City Index's home page

Pros and Cons

ProsCons
Regulated by FCA (Financial Conduct Authority)Limited contact options
Wide range of tradable assets
Demo accounts available
MT4 platform
Advanced trading tools and features
No minimum deposit requirement
No fees for deposits and withdrawals

Is City Index Legit?

Yes. City Index is regulated by Financial Conduct Authority (FCA).

Regulated CountryRegulated byRegulated EntityLicense TypeLicense Number
UK
Financial Conduct Authority (FCA)StoneX Financial LtdMarket Making(MM)446717
Regulated by FCA

Market Instruments

City Index advertises that it offers spread betting, forex and CFD trading and it can give access to 13,500+ markets including indices, shares, forex, gold/silver, commodities, futures, bonds, options, interest rates, and thematic indices.

Asset ClassSupported
Indices✔
Shares✔
Forex✔
Gold/Silver✔
Commodities✔
Futures✔
Bonds✔
Options✔
Interest Rates✔
Thematic Indices✔
Cryptocurrencies❌
ETFs❌
Market Instruments

Account Types/Fees

City Index offers two account types, Standard and MT4. Both are available for demo accounts.

Account TypeSpreadCommission
Standard From 0.8 pointsFrom 0.5 points
MT4❌❌ (except shares)
Account comparison

How to Open an Account?

To open an account with City Index, you can follow these steps:

Step 1: Click “Open account” button on City Index's homepage.

Click Open account“ button

Step 2: Now you need to fill in your email address. Additionally, there is an option to subscribe to receive news, product updates, and offers via email. You can choose whether you'd like to receive these emails or not.

Fill in required info

Step 3: After entering your email address and making your email preferences selection, you will need to confirm your agreement to the City Index Privacy Policy and the possibility of being contacted about your application.

Step 4: The next steps typically involve providing personal details, such as your name, address, and additional information about yourself, as requested on the application form.

Step 5: Complete the application form by filling in all the required fields with accurate information.

Step 6: Review the information you have provided to ensure its accuracy and completeness.

Step 7: Once you are satisfied with the details you have entered, click on the “Complete Application” button or a similar option to submit your application.

Leverage

The maximum leverage provided by City Index is as high as 1:500 (for clients outside the UK and Australia). It is important to keep in mind that the greater the leverage, the greater the risk of losing your deposited capital. The use of leverage can both work in your favour and against you.

Trading Platforms

Platforms available for trading at City Index are the Mobile trading app and WebTrader, as well as the world's most advanced and popularly-used MetaTrader4 and TradingView.

Trading PlatformSupported Available Devices Suitable for
Mobile trading app✔Mobile/
WebTrader✔Web, Mobile, Desktop/
TradingView✔Web, Desktop/
MT4✔Web, Mobile, DesktopBeginners
MT5❌/Experienced traders
Trading platforms comparison

Deposit and Withdrawal

City Index accepts payments via Visa, MasterCard, Maestro and Electron, and Bank transfer.

No fees charged for deposits and withdrawals.

News

NewsCity Index Allows Traders To React In Real-Time To US Technology Earnings

City Index, a StoneX subsidiary, allows traders to take positions when others cannot. Clients of the broker may trade real-time US tech profits with extended trading hours and reduced commissions.

WikiFX
2023-02-01 17:36
City Index Allows Traders To React In Real-Time To US Technology Earnings
About More

User Reviews

More

User comment

7

Comments

Write a review

FX1147572742
more than one year
我的朋友和我推薦的這個公司，我在瀏覽他的網站和wikifx的界面之後覺得很不錯。我現在要開一個模擬賬戶嘗試一下，如果體驗不錯的話再考慮真實賬戶。
我的朋友和我推薦的這個公司，我在瀏覽他的網站和wikifx的界面之後覺得很不錯。我現在要開一個模擬賬戶嘗試一下，如果體驗不錯的話再考慮真實賬戶。
Translate to English
2022-12-14 10:29
Reply
0
0
Wcnmdjpp
more than one year
City Index has more than 15 years’ experience in forex and it does has a regulated FCA license. No minimum deposit amount, high leverage up to 1:500, variable spreads from just 0.8 pips, no commission charged except stocks, mt4 is also offered! As i tested on their demo accounts, everything performs like they advertise. But their payment option is too limited to credit cards, bank transfers and PayPal, other popular e-payments such as Skrill and Neteller are excluded.
City Index has more than 15 years’ experience in forex and it does has a regulated FCA license. No minimum deposit amount, high leverage up to 1:500, variable spreads from just 0.8 pips, no commission charged except stocks, mt4 is also offered! As i tested on their demo accounts, everything performs like they advertise. But their payment option is too limited to credit cards, bank transfers and PayPal, other popular e-payments such as Skrill and Neteller are excluded.
Translate to English
2022-11-17 18:45
Reply
0
0
9